Privacy Policy & Cookies

 

Delphi Resort Privacy and Cookies Policy

Last Updated: 21 July 2016

The website www.delphiresort.com (and, if applicable, any associated websites or apps) (“the Website”) is operated and controlled by Delphi Outdoors Limited, company number 524437, trading as Delphi Resort, with a registered address at Leenane, Connemara, Co. Galway, Ireland.

The terms and conditions of the Website also apply to this Privacy and Cookies Policy.

Privacy Statement

This privacy statement following sets out the data protection practices currently in place within the company in respect of the use of personal data we collect from you or which you provide us through your use of this website. We fully endorse and adhere to the principles of the Data Protection Acts 1998-2003, as may be amended.

Your use of the Website and/or the services thereon constitute acceptance of this policy. If you do not agree to accept and be bound by the Privacy and Cookies Policy, please discontinue your use of the Website and/or services thereon. We reserve the right to amend this privacy and cookies policy at our discretion, without notice. The changes will become binding on you from the date of posting the changes so please ensure to regularly familiarise yourself with the contents.

Through the use of the Website and/or the services thereon, users have the opportunity to provide Delphi Resort with personal information in order to complete a task or transaction (for example, through the “contact us” form or, where users send Delphi Resort emails, subscribe to newsletters/promotions, make a transaction or purchase items).

Personal information collected by Delphi Resort will only be used to the extent lawful for: 1. enablement of the services/purposes for which it was provided by the user; 2. marketing purposes where the user consents; 3. to enable us to comply with any legal or regulatory requirements; and 4. administration (including research/statistical) purposes. Delphi Resort may disclose your personal information to third parties where necessary for the provision of services to you (for example bookings, subscriptions etc.), to enforce our terms of use or privacy policy, to comply with our legal, statutory or regulatory obligations, or if our business is acquired.

In the event you wish to opt out of marketing communications from us you can contact marketing@delphiresort.com.

Third parties which the Website uses to provide its services include:

Mail Chimp: to allow you voluntarily sign up to email newsletters on the Website by submitting your name, email address and interests. You can unsubscribe via the newsletter or by emailing ecommerce@delphiresort.com.

In1 Solutions: to allow you make an accommodation booking (your personal information will be submitted to In1 Solutions).

Bookeo: to allow you book activities (your personal information will be submitted to Bookeo).

Realex Payments: a payment gateway used by Delphi Resort (e.g. when using our online shop or purchasing gift vouchers or booking accommodation and packages). This payment gateway is also used by some of our third party providers (e.g. Bookeo and In1 Solutions).

Tawk.to: a chat service that allows you to send us messages and submit your details while viewing our website. All communication between you and our customer service agents is over Tawk.to’s 128bit Secure Socket Layer, and all data is housed on Tawk.to’s encrypted servers.

The Website also collects non-personally identifiable information for statistical purposes (for example the collection and analysis of non-personally identifiable information in respect of the number of visitors to the Website, traffic sources or general statistical information). This information helps us to understand which parts of the Website are popular/unpopular, etc. We use Google Analytics as a service provider in this regard.

Cookie Use and Storage

The standard cookie policy for this website is to allow all cookies. We use cookies in order to deliver a better user experience. The cookies we use do not collect personally identifiable information. Our third party providers (listed above) may also use cookies. By using the Website we will assume you are happy to receive cookies. You may block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies.

The Website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Delphi Resort website. Any data collected by us will be used in accordance with our own privacy policy and any data collected by Google will be used in accordance with Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

The privacy and security of your personal information is very important to us. We are not saving or sharing any personal information about you through cookies.

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